Main Street the Business to Business Magazine

Advising - by Jean Loxley-Barnard


When we interview prospective employees, all are putting their best foot forward. If we detect a negative attitude, we can be relatively certain it is there. It is the last thing we want to bring into our business.

Attitudes are systemic. They seep into everything we do. Skeptical is acceptable, even advantageous, but a bad attitude is not.

Attitudes are systemic.
They seep into everything we do.

Can we retrain to eliminate bad attitudes? I think not. Since attitudes are a choice, we are years behind the development curve.

The main attitude we want to hire is an attitude of gratitude. Those who are grateful for what they have and for opportunities offered them will make the best employees. Those who are inflexible, unwilling to learn new skills, or ‘accept other duties as assigned’ should be avoided. No-can-do means no-can-hire.

We need to look for open minds in this world of evolving careers. Some say our culture changes every three years now, challenging the most flexible among us. The right attitude lets us cope with new ideas, new ways of working, new ways of thinking. Few are immune to changes in the workplace. But for those with a can-do attitude, their future is secure.

I would be amiss if I did not mention that we also use Betsy Patterson’s Graphoanalysis services in our hiring process, which have made a big difference. Having handwriting analyzed before we hire has been an amazingly accurate predictor of attitude and other traits, and is a tool we could not have done without. Most of our employees have been with us for 10 to 30 years. For me, a positive attitude predicts success.

Jean Loxley-Barnard has been a writer all her life and studied both sociology and psychology at George Washington University where she earned a B.A. Her company, The Shopper, Inc., encompasses all the Loxley-Barnard family publications 11 Shopper Magazines, Doctor to Doctor Magazine and Main Street The Business to Business Magazine. She has been in the advertising, consulting and publishing business for 35 years.

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